Recover past overpayments. Reduce future bills. Keep more money in your business.
We review your water and sewerage charges, identify potential overcharges, and pursue refunds and ongoing savings where they are available.
You do not need to know whether there is an error. That is what the review is for.
A water bill can look completely normal and still be wrong
The figure you pay bundles together meter and standing charges, drainage assessments, sewerage allowances and the water you use.
An error in any one of them quietly repeats on every bill. These are the areas an independent review looks at, and what each one can cost you.
You may be billed for rainwater draining from your site to a public sewer.
If it soaks away or drains elsewhere, that charge can be removed and refunded, and it stops adding to every future bill.
Charges for draining public roads are sometimes applied to private sites in error.
Where they do not apply, a refund is due and the charge comes off going forward.
Water lost to a process, used in a product or evaporated does not go back into the public sewer, so it should not carry sewerage charges.
Where it has, that money is reclaimable.
An oversized meter, an estimated reading or a mislinked meter inflates your bills.
Where a meter is too big it can be downsized to cut future standing charges as well.
The wrong tariff, rateable value or effluent band quietly adds to every bill.
A line-by-line check catches it and corrects it.
If your business discharges trade effluent, the consent, strength and volume it is billed on are often out of date or simply wrong, which means you are overpaying month after month.
Charges applied twice, to the wrong meter, or that should not be there at all.
These slip through quietly and add up over years.
Where water has been lost through an underground leak and never reached the sewer, an allowance or refund on those charges may be due.
Meters, drainage or services that were removed or changed can still be billed long after the fact.
Those charges can be stopped and, where overpaid, reclaimed.
A review can put money back in the business twice over: a one-off refund for what you were overcharged, and a lower bill every year after.
Where a valid refund is available, confirmed overcharges can be reclaimed and backdated up to six years, so a small monthly error can add up to a meaningful lump sum.
Fixing the charge at source stops the same error appearing on every future bill.
You keep every penny of that reduction, our fee only ever comes from a refund we recover for you.
A refund and a lower running cost mean more to put towards staffing, equipment, maintenance or simply a stronger cash buffer.
How it works
You tell us about your business. The review and any recovery are handled for you.
A few quick details are enough to start. No bill to hand is fine, we will explain what to provide. It costs you nothing.
Your charges, meter, tariff and drainage are checked line by line to investigate where you may have been overcharged.
You get a clear picture of what has been found, what can be reclaimed, any fee that would apply and the next steps.
If you go ahead, the claim is handled with your water company. No win, no fee: you only pay from money actually recovered.
Why it is worth checking
Most business owners have never had their water charges independently checked, because the bill looks routine and there is always something more urgent to do.
Your charges are reviewed by specialists who do this for a living and know exactly where errors hide.
You deal with one named contact at Profitwize throughout, and if nothing is found, you pay nothing.
The review is free. You are only ever charged from a refund that is actually recovered for you.
That is exactly what the review is for. Most businesses have never had their water charges independently checked, so you are not expected to spot the error yourself. The review looks for it, and it costs you nothing to find out.
A few recent water bills are ideal, as they show how your charges are made up. No bill to hand? Send your details and we will explain exactly what to provide and the easiest way to share it.
The review is free and there is no upfront fee. If a refund is recovered, our fee is an agreed share of that refund, and it is set out clearly in writing before you proceed. Correcting your future charges does not add a separate fee, so any reduction to your ongoing bills is yours to keep. If no refund is found, there is nothing to pay.
No. This is a review of the charges on your account, not a switch. You stay with your existing water company and nothing about your supply changes.
No. The review is carried out from your bills and account information. There is no site visit and no disruption to your business.
Then there is nothing to pay, and you have the reassurance of knowing your charges have been independently checked. You are no worse off for looking.
It is a charge for rainwater that runs off your site into a public sewer. If your site drains to a soakaway, a water course, or not to a public sewer at all, you may have been paying it in error and can reclaim it.
No. Reviewing and reclaiming charges does not affect your supply in any way. It is purely a check of what you have been billed.
If an error is sitting in your account, leaving it unchecked could mean paying it again next month, and the month after.
Take the first step towards finding out whether your business could recover money and reduce future costs.
Prefer to chat? WhatsApp us on 07453 382 398