Small claims aren't taken on.
Claims below about £10,000 of commission don't proceed — so if yours qualifies, it's a meaningful sum, typically five figures. If it doesn't, we'll tell you in one call and won't waste your time.
For UK businesses that used an energy broker before October 2024
There's a charge on your energy bills you were never shown. You can claim it back.
Most brokers said their service was free — then took a commission from the supplier, hidden inside your unit rate. In 2025 the Supreme Court confirmed undisclosed commission is recoverable. Checking takes 90 seconds, and it never costs you a penny.
NO WIN, NO FEE* · NOTHING TO PAY, EVER · BASED IN RETFORD, NOTTS
ELECTRICITY INVOICEAcct 0044-2817-BX
Supply period 01 Mar — 31 Mar · 14,000 kWh
Standing charge 45.0p/day£13.95
Unit rate 28.4p/kWh£3,976.00
Broker commission +2.3p/kWh — never shown£322.00
Climate Change Levy 0.65p/kWh£91.00
Total due£4,402.95
SUPREME COURT, 2025 — undisclosed commission confirmed recoverableNO WIN, NO FEE* — nothing to pay, at any pointQUALIFYING CLAIMS — typically five-figure sumsLOCAL — Retford, Nottinghamshire
How it happened
The “free” broker was never free.
This wasn't a few rogue operators — it was how much of the industry worked, on a regulator's estimate of around £2bn a year across roughly two million business contracts.
STEP 1 — THE OFFER
A broker offered to find you a better energy deal — “at no cost to you.”
Ofgem found 77% of businesses that used a broker believed the service was free. That's exactly what most were told.
STEP 2 — THE COMMISSION
The supplier paid the broker a commission for signing you up.
Nothing wrong with a broker being paid — the problem is you were never told the amount, and often not told at all. The broker frequently set their own commission level.
STEP 3 — THE HIDDEN RATE
That commission was added to your unit rate — often 1–3p on every kWh.
You paid it back invisibly on every unit of energy, every bill, for the full life of the contract. On a multi-year deal that routinely adds up to a five-figure sum.
~£2bn/yr
estimated undisclosed commission across UK business energy contracts
77%
of broker-using businesses believed the service was free (Ofgem)
1 Oct 2024
the date disclosure became mandatory — earlier contracts are the claimable ones
Who qualifies
Four things make a claim. Most broker-arranged contracts tick all four.
- 1A broker, consultant or comparison service arranged the contract — even if they only “helped with the paperwork.”
- 2It was signed before October 2024 — when commission disclosure became mandatory. Payments in roughly the last six years can still be claimed, sometimes further back.
- 3You weren't told the commission amount in writing — “they mentioned they get something” doesn't count as disclosure.
- 4Your business spends roughly £500+ a month on energy — solicitors don't take claims below about £10,000, so spend needs to clear that bar.
The 90-second check
Four questions. No paperwork. No cost.
Answer honestly — “not sure” is a perfectly good answer. If it doesn't qualify, we'll tell you straight. Prefer to talk? Call 0115 647 1133 or WhatsApp 07453 382 398.
Who arranged your current or most recent energy contract?
Brokers, consultants, advisors and comparison services all count.
What happens next
From check to claim, we do the legwork.
The 90-second check
The four questions above. If it doesn't qualify, we say so — no hard sell, ever.
One short call
We confirm the details, answer your questions, and you sign a letter of authority on your phone.
WhatsApp us the bills
Photos of 4–6 bills and the contract if you have it. No paperwork? Your supplier portal or accountant will — we'll help you find it.
The solicitors take over
Specialist solicitors assess and pursue the claim no-win-no-fee.* You take one short call with them; we keep you posted throughout.
The straight answers
We'd rather tell you the truth than sign you up.
Nobody can promise you a number.
Any figure quoted before the solicitors' full assessment is indicative only — from us or anyone else. Be suspicious of firms that promise amounts up front.
The window is closing, slowly.
Contracts signed after October 2024 disclose commission, and older payments drop out of time as years pass. There's no panic — but there is a genuine reason not to leave it in a drawer.
Questions owners actually ask us
Asked and answered, plainly.
“Is this a scam?”
A fair question — this sector attracts chancers. We’re a local business, based in Retford, Nottinghamshire, and there is nothing to pay at any point, ever. The claims come from court rulings on hidden broker commissions that have been covered by ITV and the trade press — search “energy broker hidden commission” and read for yourself, then come back.
“What does it cost me?”
Nothing, at any stage. The check is free. If a claim proceeds, specialist solicitors act on a no-win-no-fee basis in appropriate cases, subject to their assessment of the claim — their success fee comes out of a successful recovery and is agreed with you in writing before you commit to anything. We’re paid an introduction fee by the claims company we work with — never by you.
“But my broker saved me money!”
They may well have — and brokers are entitled to be paid. The claim isn’t about using a broker; it’s about commission that was hidden inside your unit rate without telling you the amount. You can have got a decent deal and still have paid thousands in commission you were never told about.
“How much would I get?”
It depends on your spend and contract length, and nobody can give you a real number until the case is properly assessed — be wary of anyone who promises one. What we can say: claims below about £10,000 aren’t taken on at all, so any claim that qualifies is a meaningful sum.
“Will it affect my current energy supply or my broker?”
In most cases, no — claims relate to historic contracts, and the process is handled between the solicitors and the other side. You’re not confronting anyone yourself. If you still use the same broker, you may want to review that relationship anyway — arguably that’s the point.
“I haven’t got the paperwork.”
Most people haven’t, at first. Your supplier’s online portal has PDF bills under Billing; your accountant almost certainly holds copies; and a signed letter of authority can allow documents to be obtained directly. We help with all of it — that’s our job.
“My contract ended years ago — is it too late?”
Not necessarily. Commission was paid over the life of the contract, so payments within roughly the last six years can still be in time — sometimes further back. The window does close over time though, which is a genuine reason not to sit on it.
“My broker has offered me a refund.”
Be careful — a partial refund offer is often a sign there’s more to recover, and accepting it may affect your rights. Speak to a solicitor before accepting anything. The check costs you nothing.
“How long does it take?”
The initial check takes days, not months. If solicitors take the case on, the legal process varies — settled claims in this sector typically run months rather than weeks, longer if court proceedings are needed. It runs no-win-no-fee throughout, so there’s no cost to you while it does.
Who we are
The wise old owl on your side of the meter.
Profitwize is a Nottinghamshire business with one job: finding money that UK businesses are owed or overpaying. Energy commission claims are where we start, because that's where the law has just moved in your favour — and if you don't qualify, we'll still check the other places businesses quietly overpay, starting with water. Straight answers, no pressure, and never a penny from you.
90 seconds, free, no obligation
Was your energy deal broker-arranged before October 2024?
Then it's worth four questions. If there's nothing there, you've lost 90 seconds.
Or call 0115 647 1133 · email brett@profitwize.co.uk